Ready-to-use templates you can copy right now. Or automate the whole thing with FiveStarPing, free plan, 30 languages, one tap to send.
SMS open rates are 98%. Email sits at 20%. When you finish a job and want a Google review, a text message gets read within 3 minutes. An email gets buried.
For tradespeople, electricians, plumbers, painters, cleaners, contractors, SMS is the channel that works. Your customer has their phone in hand. They just watched you fix their problem. That's the moment to ask.
Each template follows the same structure: identify yourself, remind them of the service, make leaving a review effortless (one link), and keep it short.
Hi [Name], thanks for choosing [Your Business]. If you were happy with the service, a quick Google review would really help us out: [review link], Thank you!
Hi [Name], hope the [job description] is working perfectly. If you have 30 seconds, we'd love a Google review: [review link], It means a lot to small businesses like ours.
[Name], just checking in, everything still good with the [job]? If so, a review on Google helps other customers find us: [review link], Thanks!
Hi [Name], how was your experience with [Business]? Leave a review: [review link], Reply STOP to opt out.
Or skip all of this, FiveStarPing generates a branded review page with your business name and Google link built in. Your customer taps one link and lands directly on the review form.
The fear of getting a 1-star review stops many tradespeople from asking at all. FiveStarPing solves this with a negative review interceptor: if a customer rates below 4 stars, their feedback is sent to you privately instead of going to Google. You get a chance to resolve the issue before it becomes public.
You can copy these templates, paste them into your phone's messaging app, swap in the customer's name, and send. It works. But after 5 customers, it gets tedious.
FiveStarPing automates the whole process: enter the customer's name and number, pick their language, and tap send. The message goes out in their language with your review link. One screen, 10 seconds, done.
The free plan gives you 5 review requests per month via email. Pro at $15/month adds unlimited SMS, automated follow-ups, and analytics. For comparison, Podium charges $399/month, Birdeye $299/month, and Broadly $249/month for similar features.
Start sending review requests, freeFree plan available, no credit card required.